F&Q
Where are you?
We are located in Hong Kong
How is the packaging?
Clothes will come with appropriate tags and branded bags.
Accessories such as shoes, bags, belts or wallets will be placed in the corresponding branded boxes.
Larger items such as suitcases or large bags come with branded dust bags.
What is our return policy?
If you are not satisfied with the item you received, you can contact us as soon as possible to return or exchange it. For more information on our return policy, please click here.
Which countries do we ship to?
We ship our products all over the world. Different regions have different delivery times. We use well-known international companies that provide tracking services to ensure that your order arrives safely. We will email you the tracking number when available.
How long does it take to ship?
It takes about 7-15 working days to ship. For more information on shipping, please click here.
After placing an order, it usually takes 3-5 working days to prepare and ship, and 7-10 working days to arrive after shipping.
Customized items are always produced after the order is placed, so it may take longer. Add about 2-5 working days.
When will my order be shipped?
Once you place your order, it takes about 2-5 business days to process and ship. When we receive a large volume of orders, orders may be delayed occasionally. We do our best to ship as quickly as possible. During delays, orders may take up to 10 days to ship. It's worth the wait!
How do I get my tracking number?
All packages come with a tracking number. We will email you the tracking number once your package has been shipped. Don't worry, all packages are insured and guaranteed.
How much does shipping cost?
We offer free shipping and express delivery, which saves 2-3 days.
Are our products original?
All our products are high-quality replicas made from the same materials as the originals. They even have the same seams!
How do I pay?
You can pay with paypal or credit card. If you want to pay by online bank transfer, please contact us via Whatsapp.
Is the payment secure?
We care about your security; therefore, our pages use an SSL encryption system so that all payments are 100% secure.